Terms

Definitions
(SHIPSURANCE”): The insurance agent – Shipsurance Insurance Services
(INS): The insurance company – Underwriters at Lloyds
(“Insured”): The insured – ShipSaver Insurance App users
(“Shipping Carrier”): The company that is transporting the shipments covered by this Certificate.
(“Total Insured Value”) or (“TIV”): The total value of the item(s) declared for insurance coverage. Includes the Shipping Carrier provided coverage, if any.

Coverage
Coverage provided by this certificate covers freight from all risks of physical loss or damage from an external cause (subject to exclusions) while in transit. Shipments must originate from the United States of America and/or Canada. Shipments originating from Canada must be sent via the USPS or UPS. Coverage is for outbound shipments, only.

Coverage Limits
This insurance covers up to $2,500.00 per package.

Exclusions
The following is a list of exclusions this Certificate does not cover: Accounts, bills, currency, cash in transit, evidence of debt, checks, money orders, COD payments, coins (collectible coins are not excluded), securities and other negotiable papers, tickets, deeds, notes, gift cards, manuscripts, documents, neon items, hazardous material (per UPS Hazardous Materials List), LCD monitors or screens, televisions (including LCD, plasma, CRT, projection, and similar), perishable cargo or similar property, eggs, any stone or ceramic slabs, automobiles, motorcycles, live animals, flowers, plants, seeds, cigarettes/cigars, cotton, guns (guns more than 100 years old are not excluded), tobacco, windows, plate glass, stained glass, float glass, laptop computers, and mobile telephones.

Excluded countries
The following countries are NOT covered by this insurance! Shipments sent to Abkhazia, Afghanistan, Algeria, Angola (including Cabinda), Bangladesh, Barbados, Benin, Bolivia, Brazil, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chechnia, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Eritrea, Ethiopia, Gabon, Ghana, Guinea - Bissau, Indonesia, Iran, Iraq, Ivory Coast, Jordan, Kenya, Liberia, Libya, Mali, Mauritania, truck/rail shipments to and within Mexico other than as a connecting conveyance, Morocco, Niger, Nigeria, North Korea, Oman, Pakistan, Papua/New Guinea, Paraguay, Qatar, Rwanda, Senegal, Seychelles, Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Sri Lanka, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Venezuela, and Yemen. Any location that would be in violation of any U.S. economic or trade sanctions including OFAC Restricted Countries. For shipments to Russian and other Commonwealth of Independent States countries (includes Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Russian Federation, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan) coverage ceases upon touchdown of the aircraft at the airport of destination or upon discharge from the overseas vessel at the destination discharge port.

Exclusions cont:
Shipments that require a signature confirmation or signature required service (Jewelry shipments with a value of $500.00 or more) that are not sent using the required signature service are excluded from coverage.
· Signature requirements (if required by SHIPSURANCE) are listed in the "Covered Carriers and Limits of Coverage" section and the "Certificate Conditions" section of this certificate.
· The limits are for the TIV. The TIV does not change if a claim if for shortage or repairable damage.
· Signature confirmation and signature required are services that are offered by the Shipping Carriers, often at an additional expense to their core shipping service.

Loss, damage, shortage, or non-arrival of any parcel and its contents which is addressed or packed insufficiently to withstand the normal rigors of transit.

Loss, damage, shortage, or non-arrival of any parcel and its contents when it bears a descriptive label or packaging which describes, or alludes to, the nature of the contents.
International shipments that contain customs declarations are NOT excluded from coverage.

Loss, damage, shortage, or non-arrival of any parcel and its contents when it is obtained by trick, false pretense, or other fraudulent schemes.

Loss, damage, shortage arising out of loss of market, delay, loss of use, clean up costs, decay, inherent vise, or other deterioration, any remote or consequential loss, whether or not arising out of a peril insured against. War Exclusion / Atomic and Nuclear Exclusion:

In no case shall this insurance cover loss damage or expense caused by
(i)War, civil war, revolution, rebellion, insurrection, or civil strife arising therefrom, or any hostile act by or against a belligerent power.
(ii) Capture, seizure, arrest, restraint or detainment (piracy excepted), and the consequences thereof or any attempt thereat.
(iii) Derelict mines, torpedoes, bombs, or other derelict weapons of war.

In no case shall this insurance cover loss damage or expense arising from the use of any weapon of war employing atomic or nuclear fission and/or fusion or other like reaction or radioactive force or matter.

Mechanical and Electrical Derangement - Loss of or damage due to mechanical, electrical, or electronic derangement unless there is evidence of external damage to the insured item or its packaging.
· Data files and installed computer programs are not covered for erasure, corruption, or loss.

AIMU Extended Radioactive Contamination Exclusion clause.

AIMU Chemical, Biological, Bio-Chemical, Electromagnetic, and Cyber Weapons Exclusion clause.

Special requirements for Jewelry:
Jewelry (includes necklaces, earrings, watches, rings, bracelets, broaches, etc) with a value of $500.00 or more must be sent with the Signature Confirmation service provided by the shipping carriers (must be signed for at delivery). This service is available by most shipping carriers often at an additional expense to their core shipping service. Jewelry shipments that do not abide by this condition are not covered by this certificate.

Conditions:

All parcels that are covered by this Certificate will be shipped in strict accordance with all regulations of the carrier and amendments thereto.

Deductible
a. If a deductible exists, it will be deducted from the total claim amount. Deductibles are on a per package basis. The Insured is responsible for collecting any amounts from the Shipping Carrier that the Shipping Carrier may be liable for. Claims will be paid net of Shipping Carrier’s per package limitation.

Valuation
a. Underwriters shall be liable for the invoice value of property lost, destroyed or damaged, however, in the event there is no invoice, underwriters shall be liable for the actual cash value of the property. Claims for repairs shall be payable for the fair market costs of such repairs.
b. In no event shall claims exceed the value declared prior to shipment and declared for premium purposes.
c. Insurance fees are excluded from coverage.

Other Insurance
a. Underwriters are not responsible for any loss, damage, or shortage that is covered by another insurance policy or for carrier's liability.
· If other insurance or coverage is present on a shipment, Underwriters will only provide the excess coverage

Claims
a. All packaging material and damaged goods must be kept in the original form as received. Packaging and damaged goods should not be disposed of or released to the shipping carrier before a claim is completed as photographs will be required. Failure to comply can result in the denial of the claim due to insufficient packing.
b. Concealed Damage – Allows for the discovery of loss or damage up to 15 days after final delivery. The loss is deemed to have possibly occurred during the insured transit. Discovery of loss or damage occurring 16 days or later after final delivery is deemed to have occurred while the shipment was NOT in transit, and therefore, is not covered.
c. The Insured will file immediate notice of non-delivery, damage, or shortage with the Shipping Carrier and with SHIPSURANCE. Take proper exceptions on the delivery receipt when any loss or damage is apparent at the time of taking delivery. The Insured will complete a SHIPSURANCE claim form and provide all required documents to SHIPSURANCE within sixty (60) calendar days from the date of shipment. If the carrier has liability and their remittance (carrier’s claim check and stub) or response has not been received by the Insured within the 60 day timeframe, all other claim paperwork must be received by SHIPSURANCE within sixty (60) calendar days from the date of shipment. A complete claim submission includes a SHIPSURANCE claim form, a copy of the carrier's tracer form, a copy of the invoice or recent appraisal, photos of damaged goods and packaging, a repair estimate, and any other documentation requested by SHIPSURANCE. Failure to complete the claim form and follow all claim instructions could lead to non settlement of claim.
i. If the shipment is sent via the United States Postal Service (USPS), complete claims must be submitted and received by SHIPSURANCE within one hundred and twenty (120) calendar days of the shipment date. If the claim is for loss the Insured must wait 21 calendar days (Domestic shipments) or 45 calendar days (International shipments) before filing claim with SHIPSURANCE.
d. All damaged property that was not repaired must be made available (given) to SHIPSURANCE or INS if requested.
e. Once claim has been accepted and approved by the underwriters, prompt payment will be made to the Insured.
f. SHIPSURANCE and INS rely on the determination of responsibility made by the original Shipping Carrier to assist in substantiating the loss.

Claim Disputes
a. This Certificate shall be construed and interpreted in accordance with the laws of the State of California.
b. The parties agree that any and all claims or disputes arising out of the Certificate or the performance of the Certificate shall be brought in Los Angeles County, California.
c. The Insured agrees to INDEMNIFY AND HOLD HARMLESS SHIPSURANCE and Underwriters from any loss, liability, damage or costs, including court costs and attorney fees that they may incur due to misreading, misunderstanding, and not following the coverage requirements as per this SHIPSURANCE certificate or as endorsed.

Special inkFrog terms:
inkFrog is providing this insurance through a third party company. You agree to in no way hold inkFrog, inc. or it's entities accountable for any issues or claims that arise from purchasing or using Shipsurance. All claims will be filed through Shipsurance and will be enforced by the above coverage, terms, conditions and exclusions which are subject to change. You agree that inkFrog is in no way responsible for any loss, liability, claim, or demand that relates to insurance. Any issues must go through Shipsurance directly.

You are soley responsible for ensuring that listings you add insurance to are covered under the above terms.

Your insurable address
Each item that you insure through inkFrog's software must transfer specific data to our third party insurer Shipsurance. This data includes but is not limited to; your name, your address, and the eBay item number being insured. This data is gathered from eBay directly through the API. By default, the address inkFrog uses as your 'insured address' is your default address on file with eBay. If this is an issue, you can choose not to use our insurance.

Privacy Policy

WHAT PERSONAL INFORMATION DOES INKFROG COLLECT AND WHY?

To provide you with the best service possible a Seller, we collect some or all of the following information:

your name
e-mail address
eBay ID
telephone number
shipping/mailing address

When you use inkFrog's services we track your activity. Your personal information is used to identify you in our system allowing inkFrog to interact with eBay on your behalf. We also track your Internet Protocol (IP) address, domain name (if applicable), browser type, and request.cookies duration. inkFrog uses this information to administer the site and to further improve our service to you.

If you elect to receive emails updates from inkFrog, you will periodically receive e-mails from us updating you of significant events taking place at inkFrog. You can always unsubscribe from this list by following the "unsubscribe" instructions provided in the e-mail correspondences.

HOW DOES INKFROG USE YOUR INFORMATION?

inkFrog uses your information in two different ways:

complete transactions between the Seller and eBay
research usage patterns based on the information provided to us during registration, and from our server log files. We do this to better understand your needs and enhance our service to you.

WITH WHOM DOES INKFROG SHARE YOUR INFORMATION?

We pass on your eBay ID and password using TCP/IP to eBay each time that you transact with them.

Please note that inkFrog has links to other web sites. When you click on one of these links, you leave inkFrog and go to another web site. We encourage you to read the privacy statements of these sites, to which we link, as their privacy policy may differ from ours.

WHAT ARE "COOKIES" AND HOW ARE THEY USED?

A "cookie" is a small amount of data sent to your browser from a web server and stored on your computer's hard drive. Your browser must allow cookies in order for you to use the inkFrog service. We use cookies to hold information, such as a login ID, so you don't need to re-enter information each time you utilize a inkFrog service during a request.cookies. We also use cookies to provide customized and personalized services to you. Should you choose to set your browser to reject cookies, you will render it nearly impossible to use sites that set and use cookies, including inkFrog.

HOW CAN I REVIEW AND CHANGE MY INFORMATION OR UNSUBSCRIBE?

You can edit and change your information at any time in the "preferences" section of the inkFrog App. To unsubscribe navigate to your your aplications tab and choose "Manage your applications". Then click "Other actions" and choose "Unsubscribe".

HOW I WILL KNOW ABOUT CHANGES TO INKFROG'S PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on the "Start Page" of our app so that our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we shall notify users by way of this posting. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

QUESTIONS OR CONCERNS

If you have questions or concerns regarding inkFrog's privacy policy, kindly contact support.